“Thank you for arranging the collection so efficiently Tuesday last. I have dealt with other Insolvency people in the past and NONE of them have been as efficient and helpfully fair as you have been. I confident that Tom and Angela will have had a similar experience with you in what must be extremely trying times for them.

“They were my oldest customer (I daren’t think just how old that may be) and I have always been very fond of them. Please now our business is completed, would you pass on this email wishing them the very best for their future in whatever shape it comes.”